Privacy Policy

 1. What Information Do We Collect?

We collect personal information that you voluntarily provide to us when you register on our Services, express interest in our products and services, or contact us. Personal Information includes:

• Names and contact details

• Email addresses and phone numbers

• Billing and payment information

• Account credentials

• Communication preferences

 We automatically collect certain information when you visit our Services, including:

• IP address and device characteristics

• Browser type and operating system

• Usage data and analytics

• Location data (with your consent)

2. How Do We Process Your Information?

We process your information for various purposes:

• To facilitate account creation and authentication

• To deliver services and support

• To send administrative information

• To fulfil and manage orders

• To send marketing communications (with consent)

• To protect our Services and prevent fraud

• To comply with legal obligations

• To improve our Services and user experience

3. When and With Whom Do We Share Your Personal Information?

We may share your information in specific situations:

• With service providers who help us operate our Services

• During business transfers or acquisitions

• To comply with legal obligations

• With your consent for specific purposes

No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

4. SMS/Text Messaging Terms

By providing your phone number and checking the consent box on our contact form, you agree to receive text messages from The Insurance Den regarding your insurance inquiry, quotes, policy information, and related services.

• Message Frequency: Message frequency may vary.

• Message & Data Rates: Message and data rates may apply.

• Opt-Out: Reply STOP to any message to unsubscribe from text messages.

• Help: Reply HELP for assistance or contact us at (928) 268-9581.

• Consent Not Required: Consent to receive text messages is not a condition of purchasing any goods or services.

• No Sharing of Mobile Data: Your mobile phone number and opt-in information will never be shared, sold, or provided to third parties or affiliates for marketing or promotional purposes.

• Carrier Liability: Carriers are not liable for delayed or undelivered messages.

5. Do We Use Cookies and Other Tracking Technologies?

We may use cookies and similar tracking technologies to collect and store information. These help us:

• Maintain your preferences

• Analyze usage patterns

• Improve service functionality

• Provide personalised experiences

You can control cookie settings through your browser preferences.

6. How Long Do We Keep Your Information?

We keep your personal information only as long as necessary to fulfil the purposes outlined in this policy, unless a longer retention period is required by law.

• Active accounts: For the duration of your relationship with us

• Inactive accounts: Up to 24 months after termination

• Legal requirements: As required by applicable laws

7. How Do We Keep Your Information Safe?

We implement appropriate security measures including:

• Encryption of sensitive data

• Secure server infrastructure

• Access controls and authentication

• Regular security assessments

• Staff training on data protection

However, no electronic transmission can be guaranteed 100% secure.

8. What Are Your Privacy Rights?

Depending on your location, you may have rights including:

• Right to access your personal information

• Right to correct inaccurate information

• Right to delete your personal information

• Right to restrict processing

• Right to data portability

• Right to opt-out of marketing communications

To exercise these rights, contact us using the information provided below.

9. How Can You Contact Us About This Notice?

If you have questions or comments about this privacy notice, you may contact us:

• Email: Info@theinsuranceden.org

For data subject access requests or to exercise your privacy rights, please use our dedicated privacy request form or contact us directly.